Baty said he enjoyed a lot of the courses, but if he had to pick a favorite, he’d pick Steve VanZile’s "Compound Bow Services - A System for Profitability.” The course helped him identify ways to add value to his customer’s experiences and taught him how to make extra money without spending a lot of money.
“I think anyone that thinks they have nothing to learn here is fooling themselves,” Baty said. “Having spent 30 years in the retail landscape, I understand the need to continue to evolve and learn wherever possible. The information (I received) is pure gold in today’s retail landscape.”
Baty said he’d be surprised if someone watched the series and didn’t have pages of notes with ideas to implement in their store and within their team. He’s grateful for the opportunity and looks forward to rewatching the courses. “Being a retailer in Australia means that most of the live content happened in the middle of the night my time,” he said. “To have the ability to go back afterward when I really have the time to absorb the information and take proper notes really adds value to the whole Masterclass.”
Black had similar thoughts.
“The course was worth the investment; having the material available after the show made it a ‘slam dunk,’” he said. “I’ll review the material again and again after the show. I’ll be able to listen when I know I have the time to listen. Plus, I probably didn’t capture all the fine points the first time through, so I’ll listen again to pick up more valuable ideas.”
Black joined the course as a manufacturer to better understand the needs and challenges of his dealer partners. The course allowed him to “Look through the lens of the dealer to understand what is being recommended as ‘best practices,’” he said.
He thought the price was fair, and he valued the chance to learn from respectable sources. His favorite course was “Inventory Management” by Hank Yacek. He enjoyed hearing ideas about employee training and customer engagement because they resonated with his business and products.